How to report a message on MYETV

Reports can be sent anonymously, without the need for login; keep in mind, however, that if you send a specific report for example for violation of some rights to use some image or text we may request a document that verifies the actual ownership of the rights (for example proof of ownership of the violated image or text or video). There are two ways to report messages on MYETV: via the button located in the content, with a handwritten report that can include multiple content.

Message reporting button

This button is usually located in the settings menu of the message with the name "Report this message", pressing the button will bring up a window with a selection of options with different reasons for the report; by selecting an option and clicking on the "Report this content now" button you will be redirected to support.myetv.tv with part of the report already written in the language chosen on myetv.tv precisely the reason for the report, the language used, the date and the time of reporting, the ID of the message to report and then a space to write further information. Remember to type your name and your email, the email is important and must be a real email or the report will be automatically deleted. The report will be sent to the first available moderator who will route it to the administration if necessary.

Handwritten report which may include more messages

This type of report can be sent directly via support.myetv.tv by pressing the "submit a ticket" button and then choosing "report a Direct Message on MYETV" as the category; in this way you will have the possibility to write a report manually by entering all the information useful for identifying the reported messages; you must specificate one or more IDs of the messages that you want to report. Remember to enter your name and a valid email address or the report will be automatically deleted.

Access reports already sent

To see the responses to your reports and interact with the moderators at support.myetv.tv just press the "View existing tickets" button and enter the "ticket tracking ID", i.e. the code of the ticket you received in the email entered when sending the report, you will also have to enter the email address that was included in the report itself. This way you will be able to keep track of the progress of your report and possibly respond if you are asked for further information. Please note that if you submit a copyright notice, for example, we may request a document verifying that you are authorized to submit such a notice by the rights holders if it has not already been submitted.

Please read the MYDM - Private and public messages terms of services, to have more informations about how to use the platform.